You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirPods Pro

My AirPods Pro won’t connect to any devices. The light is just green when I try to reconnect them. It doesn’t flash and doesn’t turn white. How can I get the light to flash white or what is wrong with my AirPods Pro? I’ve tried to hold the button down and they are fully charged


Posted on Aug 10, 2022 6:21 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 10, 2022 11:04 PM

francesgon1 Said:

"AirPods Pro: My AirPods Pro won’t connect to any devices. The light is just green when I try to reconnect them. It doesn’t flash and doesn’t turn white. How can I get the light to flash white or what is wrong with my AirPods Pro? I’ve tried to hold the button down and they are fully charged"

-------


Troubleshoot the AirPods' Power:


A. Start with a Reset:

Rather than factory resetting these, try just resetting these...

Go Here: Reset your AirPods - Apple Support


B. A Few Links to Visit:





C. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.
3 replies
Question marked as Top-ranking reply

Aug 10, 2022 11:04 PM in response to francesgon1

francesgon1 Said:

"AirPods Pro: My AirPods Pro won’t connect to any devices. The light is just green when I try to reconnect them. It doesn’t flash and doesn’t turn white. How can I get the light to flash white or what is wrong with my AirPods Pro? I’ve tried to hold the button down and they are fully charged"

-------


Troubleshoot the AirPods' Power:


A. Start with a Reset:

Rather than factory resetting these, try just resetting these...

Go Here: Reset your AirPods - Apple Support


B. A Few Links to Visit:





C. Try the Following Tasks:

  • Hold Down the Button on the case for about 15 seconds.


  • Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)


  • Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

AirPods Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.