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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When I get to the step of pressing the Digital Crown button, “erase all content” option does not come up. My watch just asks me to enter my passcode. I’ve only ever used 1 four digit passcode since I’ve owned the Watch and it’s telling me it’s not correct. I’ve tried to reset through my the watch app but the watch didn’t actually reset. Now my phone is asking me to pair the watch which is not possible.
From a web browser,sign in to iCloud.com with your Apple ID.
Go to Find iPhone.
Click All Devices at the top of the screen.
Click your Apple Watch.
Click Erase [device]. Select Next until the device is erased.
Click Remove from Account.
Thanks for the reply. I just tried but my watch doesn’t come up as an option. Just my phone, AirPods, laptop and previous phones. The only place I’m seeing the watch still is under settings and then when I click on my Apple ID, should I delete it from there?
Just tried this twice and the “erase all content” option doesn’t come up when holding down the side button. The watch is also now telling me to wait 12 minutes to retry my passcode. I haven’t tried putting in a passcode in about an hour. Guessing it may be time to take it to the Apple store?
I tried one more time and it worked. Thank you for your help!
Factory resetting series 2 watch
