Four unread iMessages indicated on Mac, yet there are absolutely no-unread-imessages on Mac or Iphone

Others appear to have the same issue. I've been on the phone with advanced tech support a couple of times. Once we though we had it, but after the phone call was over- a count of four unread iMessages came up again on the Mac. Apple products work so well, this is so frustrating.

Help, anyone.

Steps we've tried:

-sign in/sign out of iMessages within Mac

-restarts

-toggling notifications of messages on and off on Mac

-reviewing the entire message history to insure there are no unread messages.


Again, phone shows no unread messages....

Running macOS Monterrey 12.5

Posted on Aug 10, 2022 11:04 AM

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Four unread iMessages indicated on Mac, yet there are absolutely no-unread-imessages on Mac or Iphone

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