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sherlyn166 Author

Level 1

4 points

I restarted my Mac and now when it turns on it freezes and then shuts off again

How do i make it start working again

[Re-Titled by Moderator]

MacBook Pro 13″, macOS 12.2

Posted on Aug 11, 2022 11:14 AM

Top-ranking reply

kaz-k

Level 9

50,346 points

Posted on Aug 11, 2022 11:41 AM

Hi,

Try to boot in Safe mode then normal boot could solve your issue.

Start up your Mac in safe mode - Apple Support

If it doesn't help, take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there.

Genius Bar Reservation and Apple Support Options - Apple

https://locate.apple.com/

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I restarted my Mac and now when it turns on it freezes and then shuts off again

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