Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have an ipad with an old email address and forgotten password. How to update appleid in it?

I have a 3rd gen ipad with an old appleid email address and forgotten password. How to update appleid to my present apple id and present password?

Posted on Aug 11, 2022 1:39 PM

Reply
Question marked as Best reply

Posted on Aug 11, 2022 6:38 PM

If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *


If you can recover the password, use the article below as a guide of where to sign out of the old ID and then in with the new ID.


What to do after you change your Apple ID or password - Apple Support


If necessary, if  you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -

2 replies
Question marked as Best reply

Aug 11, 2022 6:38 PM in response to Fred LaVenuta

If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *


If you can recover the password, use the article below as a guide of where to sign out of the old ID and then in with the new ID.


What to do after you change your Apple ID or password - Apple Support


If necessary, if  you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -

I have an ipad with an old email address and forgotten password. How to update appleid in it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.