I recently had my MacBookPro into Apple's shop where they reinstalled the software.
Now when I get a two factor notification to my iPhone, the code doesn't appear across my screen on the Mac.
What setting am I missing?
Thanks
MacBook Pro 16″, macOS 12.5
It won't hurt to go through this checklist to make sure notifications sent to your iPhone are also appearing on your Mac when they are sent as a text message (you don't need to be using 2FA to get those verification codes that apparently are going to your iPhone but not to your Mac -- since they come through as if they are text messages, this checklist might help):
iMessage checklist
iPhone and Mac both logged in to same Apple ID. Try logging off and logging on if necessary.
iPhone Settings => Messages shows iMessage as "on" (sometimes toggling this off and then on fixes some things)
iPhone Settings => Messages shows Send & Receive showing both phone number and email (Apple ID)
iPhone Settings => Messages shows Text Message Forwarding and your Mac is listed and shown as "on" there.
iPhone Settings => Messages shows Send as SMS "on" and MMS Messaging and Group Messaging both "on"
On the Mac: Messages => Preferences shows same and correct Apple ID and "You can be reached for messages at" indicates both phone number and Apple ID (email), and "start new conversations from" indicates the phone number.
* Don't see the Text Message Forwarding setting on your iPhone? Go to Settings > Messages, turn off iMessage, turn it back on, tap Send & Receive, tap Use Your Apple ID for iMessage, then sign in with the same Apple ID used on your other devices.
https://support.apple.com/en-us/HT208386
Another thing to try if everything above is correct but the Mac is not getting the verification codes/messages: open Messages on the Mac, in Messages go to Preferences => iMessages and select Sign Out, then close Messages, open it again, and sign in again using the same Apple ID that is being used on the iPhone.
It won't hurt to go through this checklist to make sure notifications sent to your iPhone are also appearing on your Mac when they are sent as a text message (you don't need to be using 2FA to get those verification codes that apparently are going to your iPhone but not to your Mac -- since they come through as if they are text messages, this checklist might help):
iMessage checklist
iPhone and Mac both logged in to same Apple ID. Try logging off and logging on if necessary.
iPhone Settings => Messages shows iMessage as "on" (sometimes toggling this off and then on fixes some things)
iPhone Settings => Messages shows Send & Receive showing both phone number and email (Apple ID)
iPhone Settings => Messages shows Text Message Forwarding and your Mac is listed and shown as "on" there.
iPhone Settings => Messages shows Send as SMS "on" and MMS Messaging and Group Messaging both "on"
On the Mac: Messages => Preferences shows same and correct Apple ID and "You can be reached for messages at" indicates both phone number and Apple ID (email), and "start new conversations from" indicates the phone number.
* Don't see the Text Message Forwarding setting on your iPhone? Go to Settings > Messages, turn off iMessage, turn it back on, tap Send & Receive, tap Use Your Apple ID for iMessage, then sign in with the same Apple ID used on your other devices.
https://support.apple.com/en-us/HT208386
Another thing to try if everything above is correct but the Mac is not getting the verification codes/messages: open Messages on the Mac, in Messages go to Preferences => iMessages and select Sign Out, then close Messages, open it again, and sign in again using the same Apple ID that is being used on the iPhone.
Ok. So I logged out of Apple ID. Restarted my computer like I did at the Apple store. While logging in I received a notification on the screen to enable wi-fi calling so I did. This must have been the step I was missing. My husband sent me a new text and the notification popped up in the corner of the MacBook like it should.
So I think the problem might be solved. I'll have to wait for messages from the ones with security authorizations.
Thanks for your help.
Thank you for the clarification. Check your settings for the Messages app on your iPhone. Settings > Messages and make sure Text Messaging Forwarding includes your Mac.
Assuming that you have 2-Factor Authentication (2FA) enabled on your AppleID …
2FA verification codes from Apple are not normally sent by SMS Text but rather by data to ALL Trusted Devices.
If they aren’t also popping-up on your Mac, it indicates that the Mac might not be signed-in with the same AppleID, or that it’s simply not connected to the internet.
Thank you for clarifying.
The previously provided guidance then applies.
Re: “… I don’t stay logged into iCloud nor should I have to … “
However, if your Mac is not signed-in to your AppleID, it can’t receive the SMSs relayed from your iPhone. (ONLY your iPhone is capable actually receiving SMSs from your mobile carrier)
Jansmern wrote:
Ok. So I logged out of Apple ID. Restarted my computer like I did at the Apple store. While logging in I received a notification on the screen to enable wi-fi calling so I did. This must have been the step I was missing. My husband sent me a new text and the notification popped up in the corner of the MacBook like it should.
So I think the problem might be solved. I'll have to wait for messages from the ones with security authorizations.
Thanks for your help.
I have seen this before -- the step that was needed (I think) was to log out of iMessage on the Mac (within the Messages Preferences) and then log back in. You effectively did that by logging out of Apple ID and then logging back in (when restarting your Mac). Write down what you did in case this happens again sometime in the future.
Follow the good advise from previous posting and
Make sure Use Messages in iCloud - Apple Support (CA) is enabled.
and
Upgrade to two-factor authentication on the web
If you have an Apple ID that's not protected by two-factor authentication, some Apple web sites might ask you to update your account.
EDITED - corrections
That’s set up as it should be and as you suggested. I think I may have figured it out. In iPhone settings, in notifications, I turned on screen sharing. I still have to wait for confirmation after another digital code comes in but I’m hopeful. Otherwise I may be back to square one.
Thank you. I’ve been here. It’s not the answer to the problem. The problem isn’t about two factor authorization with my Apple stuff.
Perhaps I should have used more words to explain.
Since the reload of my system software, every time I attempt to log into some NON Apple site on my MacBook … for instance a health account…and the site sends a code to my phone for verification that it’s me, where the code USED TO flash as a notification on my Mac as well so I could easily grab it and fill in the six digit blanks, now it doesn’t. I have to go find my phone or go to messages and track down the six digit code. There is no notification, no easy grab and fill, no communication between what my phone is getting and what my MacBook tells me my phone is getting. Where did that go? What is the setting to correct? I don’t believe this is Apple two factor auth as I never had it set up before the reinstall.
Both my devices are registered in my Apple ID in iCloud.
Does this help to clarify the question?
Can we please stop talking about two factor authorization.? That pertains ONLY to security for AppleID access.
As I said, I am authorized for both devices in my Apple ID. I don’t stay logged into iCloud nor should I have to. This question has nothing to do with Apple.
The question pertains to mirroring my phone and my Mac with incoming information from outside sources seeking to establish me securely before opening a site to me.
Can we please address that?
I AM signed into Apple on my MacBook! (I’m not signed into iCloud.) My Apple ID is active on my devices. I couldn’t have authorized two devices without being signed in. The question would never have even come up without being signed in!
Without iCloud enabled and without Messages in iCloud enabled and without Apple 2FA enabled - I do not see how any of what the user Wants to work will work or has worked in the past.
There has been sufficient advise offered, from more than one Contributor, for the User ( you ) to make an informed and educated choice what the next course of action is required for this computer.
The suggestions have been put forth on a volunteer basis, in good faith and in the best interests of the computer.
Perhaps Apple support will listen and offer additional assistance.
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I don’t use iCloud for messages (not since my account got riddled with stupid gifs that ate storage) I don’t use iCloud for music, docs, or pictures either. I am signed in to everything Apple. This is how it was before I sent my computer in for software repair. When I got it back the computer was immediately signed back into Apple with my ID.
My problem is not about Apple authentication.
Thank you. This was the best troubleshooting response. That said, I went through your checklist. I didn’t find the asterisked part about text forwarding so I followed your directions. I didn’t then find “use Apple ID for iMessage”. My iPhone # and my Apple ID are there and I have my phone number checked rather than the mail account. My Apple ID is listed at the bottom of that screen and it’s the same email listed as a choice but as I said I send and receive from the phone number. My MacBook is not shown there. Not sure it ever was. So all is as it was. The problem might be with the MacBook as it’s what was wiped clean. I know I am signed in with the same Apple ID as it’s the only one I have.
In a previous response to someone I mentioned that I thought it might be related to a screen sharing toggle. Your thoughts?
codes sent to iPhone don't appear in notifications on my Mac
