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Ipad access issues

My iPad updated and has an Activation Lock. My Apple ID isn't working and I've already tried resetting my Apple ID password. Is there any other way to bypass this step so I can log into my iPad Mini?

Posted on Aug 12, 2022 12:08 AM

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Question marked as Top-ranking reply

Posted on Aug 12, 2022 12:38 AM

You cannot “bypass” an Activation Lock - and changing your AppleID account password will only compound the problem:

What to do after you change your Apple ID or password - Apple Support


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.


If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:

How to remove Activation Lock - Apple Support & start an Activation Lock support request.


However, recovery of the AppleID credentials should be possible…


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com/


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com/


2 replies
Question marked as Top-ranking reply

Aug 12, 2022 12:38 AM in response to soler1153

You cannot “bypass” an Activation Lock - and changing your AppleID account password will only compound the problem:

What to do after you change your Apple ID or password - Apple Support


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.


If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:

How to remove Activation Lock - Apple Support & start an Activation Lock support request.


However, recovery of the AppleID credentials should be possible…


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com/


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com/


Aug 12, 2022 1:25 AM in response to LotusPilot

Thank you so much! I am the original owner of the iPad (it has the anniversary message from my husband inscribed from 7 years ago still on the back lol), but it hasn't been updated in a while since I hadn't used it in a long time. After it recently updated, it gave me the Activation Lock notification, indicating that a password was required because the iPad is linked to "Find My iPhone." I now have my username and password but I don't own an iPhone and neither does my husband. I'm not Apple savvy at all so I'm not sure if that function was turned on when my husband had set up my iPad or maybe my kid (with an iPhone somehow linked it to that phone). All I know is that I keep on getting the message that I can't use my Apple ID to log into the iPad, maybe because my husband used his Apple ID to configure it originally when he bought it?? He can't figure out his ID or password either.


I will definitely try the steps you listed, unless you have any other ideas. I appreciate you taking the time to list the links and steps, and I sincerely appreciate all your help!!!

Ipad access issues

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