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Cracked screen

Hi so My iPhone XR screen is lightly cracked and now my whole phone is glitchy and has a mind of its own calling people and going into different apps without me touching anything. Should I get my screen repaired or just get a new phone? I don't know what is the better option is in this case


iPhone XR, iOS 15

Posted on Aug 12, 2022 10:28 AM

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Question marked as Top-ranking reply

Posted on Aug 12, 2022 10:59 AM

Of course, the option you choose, is completely up to you. If you are happy with your iPhone Xr, otherwise, getting its screen replaced may be the better option.


What I suggest, is that you make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider. Have them take a look to see if there is any additional damage beyond just the screen, and depending on what they find, provide you with a repair estimate.


From that, you can decide if repairing it (if possible) or getting a new phone will work best for you. Note that a "broken" iPhone will not typically have any trade-in value, so you need to keep that in mind when ordering a new phone.

2 replies
Question marked as Top-ranking reply

Aug 12, 2022 10:59 AM in response to alani1111

Of course, the option you choose, is completely up to you. If you are happy with your iPhone Xr, otherwise, getting its screen replaced may be the better option.


What I suggest, is that you make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider. Have them take a look to see if there is any additional damage beyond just the screen, and depending on what they find, provide you with a repair estimate.


From that, you can decide if repairing it (if possible) or getting a new phone will work best for you. Note that a "broken" iPhone will not typically have any trade-in value, so you need to keep that in mind when ordering a new phone.

Cracked screen

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