Locked out of iPad

Ipad belongs to my grandson that he forgot his password, we have sign in name though to get to reset the password it wants the phone number connected to account, which my daughter does not have that particular number anymore. I have reset to factory but again its coming up assigned to his email


What are my options now, PLEASE HELP


[Re-Titled by Moderator]

Posted on Aug 12, 2022 11:05 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2022 11:20 AM

Check the link below:

If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request

Copied from:https://support.apple.com/en-us/HT201441

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Locked out of iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.