You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone will not allow me to turn on the Wi-Fi switch to allow me to connect me to Wi-Fi

My phone will not allow me to connect to the internet, what do I do.


iPhone 6

Posted on Aug 12, 2022 8:52 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2022 9:15 PM

Haydenjt27 Said:

"My phone will not allow me to turn on the Wi-Fi switch to allow me to connect me to Wi-Fi: My phone will not allow me to connect to the internet, what do I do."

-------


If Wi-Fi is Greyed-Out:

Try the Following in the Order Provided:


A. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference.


B. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


C. Update to: the latest version of iOS


As a Last Resort:

D. Restore form a Backup:

Have a backup of your iPhone? If you are not concerned with losing data, then restore your iPhone from a backup that was made when Wi-Fi was working. Prior to restoring, backup your iPhone, incase anything goes wrong with the restoration.

1 reply
Question marked as Top-ranking reply

Aug 12, 2022 9:15 PM in response to Haydenjt27

Haydenjt27 Said:

"My phone will not allow me to turn on the Wi-Fi switch to allow me to connect me to Wi-Fi: My phone will not allow me to connect to the internet, what do I do."

-------


If Wi-Fi is Greyed-Out:

Try the Following in the Order Provided:


A. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference.


B. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


C. Update to: the latest version of iOS


As a Last Resort:

D. Restore form a Backup:

Have a backup of your iPhone? If you are not concerned with losing data, then restore your iPhone from a backup that was made when Wi-Fi was working. Prior to restoring, backup your iPhone, incase anything goes wrong with the restoration.

My phone will not allow me to turn on the Wi-Fi switch to allow me to connect me to Wi-Fi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.