Newsroom Update

The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipad mini 6 will not connect to itunes on my PC. Updated itunes - doesn't work. Updated the AMD driver - doesn't work.

My brand new Apple Mini 6 will not connect to my laptop. I managed to find a cable - not supplied by Apple anymore - but I am getting an exception error. I have gone through the usual fixes. Restarting both. Updating software. Removing and reuploading software. Refreshing the Apple Mobile Server. BUT NOTHING WORKS.

Posted on Aug 13, 2022 5:28 AM

Reply
Question marked as Best reply

Posted on Aug 13, 2022 5:32 AM

Did you also try to connect in Recovery mode, as explained in this article?

If you can't update or restore your iPhone or iPod touch - Apple Support

3 replies

Ipad mini 6 will not connect to itunes on my PC. Updated itunes - doesn't work. Updated the AMD driver - doesn't work.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.