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Level 1

6 points

Apple Music

After renewing my Apple Music subscription, my library disappeared. my playlist is empty. how do i get the music back? (there is a subscription, the account has not changed)

iPhone 11, iOS 15

Posted on Aug 13, 2022 12:10 PM

Best reply

picas

Level 7

20,739 points

Posted on Aug 13, 2022 3:39 PM

There is a very short time-frame between cancelling and renewing a subscription whereby the music library is retained.

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3 replies

Best reply

picas

Level 7

20,739 points

Aug 13, 2022 3:39 PM in response to di_anna

There is a very short time-frame between cancelling and renewing a subscription whereby the music library is retained.

di_anna Author

Level 1

6 points

Aug 14, 2022 9:10 AM in response to picas

My subscription was canceled 2 months ago. when i restarted it, the music was gone.

picas

Level 7

20,739 points

Aug 14, 2022 3:27 PM in response to di_anna

You'll just have to start building your library from scratch.

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