I am signing into an iPad with a new Apple ID I’ve done this several times and it keeps saying it can’t connect to a server try again

I am signing into an iPad with a new Apple ID I’ve been added through a family plan every single time we put in the information and hit next it says “verification failed can’t connect to Apple ID password try again” I’ve done this 20 times

Posted on Aug 13, 2022 10:25 PM

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1 reply

Aug 13, 2022 10:50 PM in response to Chocolatecarmelapple

Chocolatecarmelapple Said:

"I am signing into an iPad with a new Apple ID I’ve been added through a family plan every single time we put in the information and hit next it says 'verification failed can’t connect to Apple ID password try again' I’ve done this 20 times"

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Signing In to iCloud on an iPad:

It is the Wi-Fi you need to troubleshoot.


Troubleshooting iPad WiFi:

A. Delete a VPN:

The VPN is common a culprit. So, disconnect from it, unless required for work, school, and such.


B. Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support


C. Clear Temporary Internet Files:

If Wifi is disconnecting, try clearing out your Temporary Internet FilesHistoryCache, and CookiesGo Here: Clear your Safari Browser History and Set Up Content Blockers on your iPhone, iPad, or iPod touch - Apple Support


D. Report this to Apple:

Did you just update your device?

Do your part: Let Apple know what is going on here. Provide them with feedback on this. They may not get back to you directly, but the more feedback they received on this, the more they will know what is going on, and what needs to be fixed in updates to come.

  1. Go Here: Feedback - iPad - Apple
  2. Comment: that it is after installing the update when the issue began
  3. Select: "Bug Report" for the "Feedback Type"
  4. Proceed from there aw necessary

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I am signing into an iPad with a new Apple ID I’ve done this several times and it keeps saying it can’t connect to a server try again

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