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Bcbcbk Author

Level 1

4 points

Screen time password update

Entering my Apple ID and password is not working to update my forgotten screen time password. I am following the directions from the Apple site. What is an alternative way to change my password?

iPhone XR

Posted on Aug 14, 2022 5:11 AM

Top-ranking reply

ProustGiulio

Level 10

208,590 points

Posted on Aug 14, 2022 5:27 AM

These are the minimum requirements to reset the ScreenTime passcode:

The device must run iOS/iPadOS 13.4 or later;

AND

You must know the Apple ID & Password that were used to set up that ScreenTime Passcode.

If you meet both above requirements, these are the instructions:--> If you forgot your Screen Time passcode – Apple Support

Shouldn't be this case, you need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

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Screen time password update

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