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Broken iPhone 4 Home Button

All of the sudden my iPhone 4 home button stopped working. I tried hard rebooting it and that didn't fix it. It will sometimes work for a minute but for the most part it doesn't work. It didn't come in contact with any water/dirt, it just stopped working. I have Apple Care but need my phone for work so I can't have it gone for a few days. Any help would be much appreciated! Thanks!

iPhone 4, 4.0.1, iOS 4

Posted on Aug 11, 2010 10:15 PM

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Question marked as Top-ranking reply

Posted on Aug 11, 2010 10:37 PM

If it's possible I would visit an Apple Store, they might be able to replace it right away.
84 replies

Aug 11, 2010 10:41 PM in response to dburdan

dburdan wrote:
All of the sudden my iPhone 4 home button stopped working. I tried hard rebooting it and that didn't fix it. It will sometimes work for a minute but for the most part it doesn't work. It didn't come in contact with any water/dirt, it just stopped working. I have Apple Care but need my phone for work so I can't have it gone for a few days. Any help would be much appreciated! Thanks!


Make an appointment with an Apple Genius at the Apple Store in Fresno. They will know if it got wet or not, and if it didn't, they'll replace it or fix it.

Aug 16, 2010 9:39 PM in response to dburdan

I'm having the same problem,
I got the 32gig 4g iPhone
I've tried all the basic troubleshooting tips like:
-Resetting my settings through the general settings
-a hard shutdown (holding the power button and the home button at the same time)
I've tried reformatting and reloading from scratch, this is currently the step I've just finished and sill having the same issue

Something I've noticed is it only happens when idle for a period of time, the longer it sits idle the harder it is to get the home button to reawaken the phone.

Sep 22, 2010 8:39 AM in response to dburdan

I've had this problem a couple of times and being unable to hard reset coz of home button not responding, I found a solution online that worked for me. Apparently the port below the home button can get dusty and that causes an obstacle to the home button response, I tried applying some air pressure and it worked right away.
he did also mention the use of a clean toothbrush but i don't know about that.

Broken iPhone 4 Home Button

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