focus status

so i have share focus status on what but no one gets notified bc when i go into each individual contacts its off and grey where i cant turn it on. how do i fix it?

iPhone XR, iOS 15

Posted on Aug 14, 2022 9:33 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2022 10:37 AM

pickle_17,


Thanks for getting back to us.


  • Be sure Settings > Focus > Share Across Devices is enabled
  • Next, see if Settings > Privacy > Focus > Messages is enabled
  • Then, see if Settings > Messages > Focus also displays as enabled


If you have other devices signed in with your Apple ID, verify these settings there as well. Then check the switch again.


If that doesn't explain the issue, do you have a managed profile on your iPhone in Settings > General > Profiles & Device Management. If the device is owned by your company or school, you may have this.


Have a fantastic day!

5 replies
Question marked as Top-ranking reply

Aug 16, 2022 10:37 AM in response to pickle_17

pickle_17,


Thanks for getting back to us.


  • Be sure Settings > Focus > Share Across Devices is enabled
  • Next, see if Settings > Privacy > Focus > Messages is enabled
  • Then, see if Settings > Messages > Focus also displays as enabled


If you have other devices signed in with your Apple ID, verify these settings there as well. Then check the switch again.


If that doesn't explain the issue, do you have a managed profile on your iPhone in Settings > General > Profiles & Device Management. If the device is owned by your company or school, you may have this.


Have a fantastic day!

Aug 16, 2022 7:34 AM in response to pickle_17

Hello pickle_17,


Thanks for using Apple Support Communities. We recommend that you restart your iPhone. This simple step can reset connection and resolve many unexpected behaviors. Restart your iPhone - Apple Support


It's also a good idea to make sure that your iPhone has the latest software version. Keeping iOS up to date ensures apps and features work as expected. Update your iPhone, iPad, or iPod touch - Apple Support


Let us know if the issue persists. Be sure to include any other steps that you may have tried.


Have a nice day!



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focus status

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