focus status
so i have share focus status on what but no one gets notified bc when i go into each individual contacts its off and grey where i cant turn it on. how do i fix it?
iPhone XR, iOS 15
so i have share focus status on what but no one gets notified bc when i go into each individual contacts its off and grey where i cant turn it on. how do i fix it?
iPhone XR, iOS 15
pickle_17,
Thanks for getting back to us.
If you have other devices signed in with your Apple ID, verify these settings there as well. Then check the switch again.
If that doesn't explain the issue, do you have a managed profile on your iPhone in Settings > General > Profiles & Device Management. If the device is owned by your company or school, you may have this.
Have a fantastic day!
pickle_17,
Thanks for getting back to us.
If you have other devices signed in with your Apple ID, verify these settings there as well. Then check the switch again.
If that doesn't explain the issue, do you have a managed profile on your iPhone in Settings > General > Profiles & Device Management. If the device is owned by your company or school, you may have this.
Have a fantastic day!
Hello pickle_17,
Thanks for using Apple Support Communities. We recommend that you restart your iPhone. This simple step can reset connection and resolve many unexpected behaviors. Restart your iPhone - Apple Support
It's also a good idea to make sure that your iPhone has the latest software version. Keeping iOS up to date ensures apps and features work as expected. Update your iPhone, iPad, or iPod touch - Apple Support
Let us know if the issue persists. Be sure to include any other steps that you may have tried.
Have a nice day!
Thanks for trying that and getting back to us, pickle_17. It’s appreciated.
At this point, we’d like for you to contact Apple Support to look into this issue further with you: Get Support
All the best.
thank you for getting back to me so quickly. so ive done all of the steps and it still doesnt work. i went into general and it said there was not connected to a VPN. is that why it doesnt work? if so how do i connect to a vpn?
thank you ive done that and ive turned everything off and back on and it still isnt going away. my phone is also up to date on software updates
focus status