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account disabled because credit card hacked and cancelled

Everytime I try to put in new credit card information into my account, it won't take it and tells me that my account is disabled. How do I fix this?










Windows, Windows 10

Posted on Aug 15, 2022 1:04 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 15, 2022 1:22 PM

See -> If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.

 

Check also:

1.

If your payment method is declined in the App Store or iTunes Store

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

Get more help

  • If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
  • If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
  • In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
  • If you still need help, contact Apple Support.


2.

If your Apple ID is locked or disabled

If your Apple ID is locked or disabled - Apple Support (CA)

 

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support



Everytime I try to put in new credit card information into my account, it won't take it

See -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

  • Add first the new card, then remove the old one.

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.


If you're still unable to update your payment method, Contact Apple Support.

 


1 reply
Question marked as Top-ranking reply

Aug 15, 2022 1:22 PM in response to thompsontwins

See -> If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.

 

Check also:

1.

If your payment method is declined in the App Store or iTunes Store

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

Get more help

  • If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
  • If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
  • In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
  • If you still need help, contact Apple Support.


2.

If your Apple ID is locked or disabled

If your Apple ID is locked or disabled - Apple Support (CA)

 

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support



Everytime I try to put in new credit card information into my account, it won't take it

See -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

  • Add first the new card, then remove the old one.

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.


If you're still unable to update your payment method, Contact Apple Support.

 


account disabled because credit card hacked and cancelled

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