My iPhone 6 has stopped connecting to wifi and bluetooth after a sudden freezing and restarting my phone experienced. I understand that I have to reset the network settings but whenever I try to open the reset section from the General Settings my phone freezes and won't open that tab. What should I do?
iPhone 6, iOS 12
If it’s both Wi-Fi and Bluetooth the radio chip that is used by both has failed. Apple’s only solution is to replace the phone, for a discounted price, and in theory a qualified 3rd party repairer can replace the chip, but I personally wouldn’t invest much in an 8 year old phone that is obsolete by almost any standard.
If it’s both Wi-Fi and Bluetooth the radio chip that is used by both has failed. Apple’s only solution is to replace the phone, for a discounted price, and in theory a qualified 3rd party repairer can replace the chip, but I personally wouldn’t invest much in an 8 year old phone that is obsolete by almost any standard.
Hi uzmaq,
We appreciate you reaching out to us. We understand that you are experiencing Wi-Fi connectivity issues. Also, your device is freezing.
We’d like to gather additional details that may help us be in a better position to assist you.
Have you had the chance to make sure that your available storage is not extremely low?
Do you have accessories that are connected or paired with your iPhone 6? If yes, does it help if you disconnect or unpair your accessory?
It looks like you came from the article below. Have you had the chance to try all the steps in that article?
If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network
In the meantime, the steps in the article below may help.
If your iPhone won't turn on or is frozen
Also, we recommend that you check your device's battery health.
A degraded battery may cause performance-related issues.
iPhone Battery and Performance
Take care!
My iPhone 6 stopped connecting to wifi and bluetooth.
