Disable item

How can I disable a item for an airpod

iPhone 11

Posted on Aug 15, 2022 6:05 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2022 1:45 PM

Hello _millie_,


If you are receiving a prompt that an unknown pair of AirPods is traveling with you, you'll want to follow the recommendations below:


1. Tap the alert.
2. Tap Continue and then tap Play Sound.
3. Listen for the sound. You can play it again if you need more time to find the item.

If the option to play a sound isn't available, the item might not be with you anymore. Or if it was with you overnight, its identifier might have changed. Find My uses the identifier to determine that it's the same item moving with you. If the item is within range of its owner, you also won't be able to play a sound.

If the option to play a sound isn't available, or if you're unable to hear the sound and you believe the item is still with you, look through your belongings to try to find it. Check on your person, or in anything in your possession that could contain this device. It could be in an item that you don’t check often, like a jacket pocket, the outer compartment of a bag, or your vehicle. If you can't find the device and if you feel your safety is at risk, go to a safe public location and contact law enforcement.


You can also find those steps in the related article above: What to do if you get an alert that an AirTag, Find My network accessory, or set of AirPods is with you - Apple Support


If you are wanting to remove your AirPods from Find My check out the "Remove your AirPods or Beats headphones from Find My" section of this resource: Turn off Find My on your devices and items - Apple Support


If you are facing a different situation with your AirPods, just let us know more details. That will help us to provide the best guidance possible.


Take care.

1 reply
Question marked as Top-ranking reply

Aug 16, 2022 1:45 PM in response to _millie_

Hello _millie_,


If you are receiving a prompt that an unknown pair of AirPods is traveling with you, you'll want to follow the recommendations below:


1. Tap the alert.
2. Tap Continue and then tap Play Sound.
3. Listen for the sound. You can play it again if you need more time to find the item.

If the option to play a sound isn't available, the item might not be with you anymore. Or if it was with you overnight, its identifier might have changed. Find My uses the identifier to determine that it's the same item moving with you. If the item is within range of its owner, you also won't be able to play a sound.

If the option to play a sound isn't available, or if you're unable to hear the sound and you believe the item is still with you, look through your belongings to try to find it. Check on your person, or in anything in your possession that could contain this device. It could be in an item that you don’t check often, like a jacket pocket, the outer compartment of a bag, or your vehicle. If you can't find the device and if you feel your safety is at risk, go to a safe public location and contact law enforcement.


You can also find those steps in the related article above: What to do if you get an alert that an AirTag, Find My network accessory, or set of AirPods is with you - Apple Support


If you are wanting to remove your AirPods from Find My check out the "Remove your AirPods or Beats headphones from Find My" section of this resource: Turn off Find My on your devices and items - Apple Support


If you are facing a different situation with your AirPods, just let us know more details. That will help us to provide the best guidance possible.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Disable item

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.