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Level 1

5 points

I need to renew my icloud storage a payment was declined

I have updated my payment info but how do I make sure they payment is processed

iPhone 8 Plus, iOS 15

Posted on Aug 16, 2022 6:27 AM

Top-ranking reply

Level 10

91,531 points

Posted on Aug 16, 2022 11:28 AM

Reasons your payment card may be declined

1. Account suspended for suspected fraud.

2. Address in your iTunes account does not match exactly the billing address for the card

3. Error in credit card number

4. Insufficient balance or you still owe money on a subscription

5. The card was not issued in the country of the iTunes store

6. Wrong expiration date

7. Wrong security (CVV) code

8. You are connected through a VPN provider that makes iTunes think you live elsewhere - uninstall VPN

9. You live in India

10. You live in Russian Federation or use Russian banks or cards

Here is additional information from Apple if your payment method is declined.

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