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When sending video via iMessage, if it is on WiFi the video comes through as a small, low quality thumbnail. This does not happen while sending videos over cellular signal. What setting am I missing?
iPhone 13 Mini
Hello MattPete,
Thanks for reaching out to Apple Support Communities. We see you have some questions about low quality when sending messages through Wi-Fi, but not cellular data. Have you tried getting closer to the router, or resetting the router, to see if this happens after? As this is only happening with your Wi-Fi, we'd recommend troubleshooting a few steps with your network, or try with another network, to see if the issue remains.
Also, be sure your iPhone is updated, with help here: Update your iPhone, iPad, or iPod touch - Apple Support
Regards.
Low quality video sent via iMessage when on WiFi only
