You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Non responsive iPhone 11,

I phone 11 stopped responding, I’ve done the reset, ie vol up, vol down followed by the side button until the apple logo appears, restarts but touch screen unresponsive, any ideas?

iPhone 11, iOS 15

Posted on Aug 16, 2022 12:22 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2022 2:03 PM

RickySkedd wrote:

I phone 11 stopped responding, I’ve done the reset, ie vol up, vol down followed by the side button until the apple logo appears, restarts but touch screen unresponsive, any ideas?

follow all steps here If your iPhone won't turn on or is frozen - Apple Support

1 reply

Non responsive iPhone 11,

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.