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IPhone 13 pro is not charging in my car’s wireless charging pad

My iPhone 13 pro won’t charge in my car’s wireless charger. I’ve tried other models (iPhone 12 and iPhone X) in the same charger, and they charge without any issues. I tried removing the case, updating the software (iOS 15.6), making sure its well aligned, etc… Is this a common issue?? I suspect it has to do with the camera bump….please let me know if there’s a fix to this problem!

Posted on Aug 16, 2022 8:51 PM

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Question marked as Best reply

Posted on Aug 17, 2022 4:59 PM

Hi, Juan0008.


If it works with other devices, it's likely that this particular charger just isn't compatible with your device. We'd recommend reaching out to the manufacturer for further assistance.


Aside from that, the following article offers some helpful tips for charging issues:


"If your device charges slowly or won’t charge

Follow these steps and try again after each:

  1. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
  2. Lightning to USB and a USB-C wall adapter

  3. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. 
  4. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.

  5. Image of the charging port.
  6. Let your device charge for a half hour.
  7. If your device is still unresponsive, force restart your device: 
    • iPhone 8 or later and iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until the Apple logo appears. 
    • iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the side (or top) button and the Home button until the Apple logo appears.
  1. Let your device charge for another half hour.
  2. If your device still won't power on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.


"

If your iPhone or iPod touch won't charge


Cheers.

2 replies
Question marked as Best reply

Aug 17, 2022 4:59 PM in response to Juan0008

Hi, Juan0008.


If it works with other devices, it's likely that this particular charger just isn't compatible with your device. We'd recommend reaching out to the manufacturer for further assistance.


Aside from that, the following article offers some helpful tips for charging issues:


"If your device charges slowly or won’t charge

Follow these steps and try again after each:

  1. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
  2. Lightning to USB and a USB-C wall adapter

  3. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. 
  4. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.

  5. Image of the charging port.
  6. Let your device charge for a half hour.
  7. If your device is still unresponsive, force restart your device: 
    • iPhone 8 or later and iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until the Apple logo appears. 
    • iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the side (or top) button and the Home button until the Apple logo appears.
  1. Let your device charge for another half hour.
  2. If your device still won't power on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.


"

If your iPhone or iPod touch won't charge


Cheers.

IPhone 13 pro is not charging in my car’s wireless charging pad

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