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Cannot change/remove passcode for screen time

I followed steps from If you forgot your Screen Time passcode - Apple Support

several times - but with no luck. The counter of fail attemtps just increses everytime I enter my login/password which is for sure correct. I don't want to reset the device

iPad, iPadOS 15

Posted on Aug 17, 2022 12:21 AM

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Posted on Aug 17, 2022 4:27 PM

If you have forgotten the ScreenTime passcode, one of the two procedures outlined within this link should resolve the problem:

If you forgot your Screen Time passcode - Apple Support


Perhaps your iPad is not running recent versions of iPadOS. If your iPad is capable of supporting iPadOS 13.x or later, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. The most recent iPadOS updates have introduced a mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.


To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be reset “as new”, losing all locally stored data. In this situation, you’ll not be able to restore your data from an iCloud or iTunes backup - as the forgotten passcode is integral to the backup.


I hope this information is helpful to you in successfully resetting your forgotten passcode.

7 replies
Question marked as Best reply

Aug 17, 2022 4:27 PM in response to ophiuhus

If you have forgotten the ScreenTime passcode, one of the two procedures outlined within this link should resolve the problem:

If you forgot your Screen Time passcode - Apple Support


Perhaps your iPad is not running recent versions of iPadOS. If your iPad is capable of supporting iPadOS 13.x or later, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. The most recent iPadOS updates have introduced a mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.


To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be reset “as new”, losing all locally stored data. In this situation, you’ll not be able to restore your data from an iCloud or iTunes backup - as the forgotten passcode is integral to the backup.


I hope this information is helpful to you in successfully resetting your forgotten passcode.

Aug 18, 2022 12:55 AM in response to ophiuhus

Are you actually having difficulties with your ScreenTime Passcode - or your device Passcode with which you unlock the iPad? If the latter, an iPad passcode cannot be recovered, reset or modified from another device.



iPadOS 15.2 or later with a forgotten device Passcode


Apple has introduced a new procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device.

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup.



iPadOS 15.1 and earlier - and all devices that are Disabled



If your iPad is disabled, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist.


You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

Aug 17, 2022 11:02 AM in response to ophiuhus

ophiuhus wrote:

I followed steps from If you forgot your Screen Time passcode - Apple Support
several times - but with no luck. The counter of fail attemtps just increses everytime I enter my login/password which is for sure correct. I don't want to reset the device

You don't want to, but you'll have to proceed here If you forgot your iPhone passcode - Apple Support

Aug 17, 2022 11:16 PM in response to LotusPilot

My iPad is running the recent 15.6.1. And I'm following the exactly procedure you mentioned. But as soon as I'm entering my password - it is just increases number of failing attempts and sets the wait time for the next 60 mins.

It seems like a bug.

Because I actually know the screenpassword and I can enter screentime with it on my iPhone which is using same appleid.

Cannot change/remove passcode for screen time

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