Dial assist missing

l Started having problems with my iphone 13 max, the callers Id wasn’t showing anymore . Went into the apple shop and asked for help, found my dial assist was missing, did a reset but it didn’t help.

my was was cracked on the back, so went my my insurance and they sent me a new phone. Thought that would sort it, but still no dial assist on my new phone .


Posted on Aug 17, 2022 5:20 AM

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Posted on Aug 18, 2022 11:15 AM

Hi gellison09,


Dial Assist is a feature that is determined by your iPhone model and carrier. If you don't see it in Settings, it may be because it isn't compatible with your device.


The "Change your outgoing call settings" section of Make a call on iPhone outlines the requirements for Dial Assist:

Turn on Dial Assist for international calls: (GSM) When Dial Assist is turned on, iPhone automatically adds the correct international or local prefix when you call your contacts and favorites.


Reach out to your carrier for details about the availability for Dial Assist on your device. They'll be the experts for this issue.


Kind Regards.

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Question marked as Top-ranking reply

Aug 18, 2022 11:15 AM in response to gellison09

Hi gellison09,


Dial Assist is a feature that is determined by your iPhone model and carrier. If you don't see it in Settings, it may be because it isn't compatible with your device.


The "Change your outgoing call settings" section of Make a call on iPhone outlines the requirements for Dial Assist:

Turn on Dial Assist for international calls: (GSM) When Dial Assist is turned on, iPhone automatically adds the correct international or local prefix when you call your contacts and favorites.


Reach out to your carrier for details about the availability for Dial Assist on your device. They'll be the experts for this issue.


Kind Regards.

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Dial assist missing

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