can't add icloud email to Outlook

After I enter all information it asks for I am told my settings are out of date This is in Outlook365

Windows, Windows 10

Posted on Aug 17, 2022 10:38 AM

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Question marked as Top-ranking reply

Posted on Aug 18, 2022 2:43 PM

Hey there north4,


Thanks for reaching out to the Apple Support Communities. To get started, check out the steps listed below from the following resource that can help with troubleshooting adding your iCloud account to Outlook: If you can’t add iCloud Mail, Contacts, or Calendars to Outlook - Apple Support


Things to check first
1. Check that your PC meets the iCloud system requirements and is connected to the internet.
2. Download iCloud for Windows and sign in with your Apple ID. If you have multiple Apple IDs that you use with iCloud, check that you're logged in to iCloud for Windows with the same account that you use on your other devices. 
3. Check the System Status page for any known issues affecting iCloud Mail, Contacts, or Calendars.
4. Make sure that the date and time settings on your PC are correct.
5. Make copies of the information you store in iCloud.

iCloud Mail
If you need help setting up or sending mail from your iCloud Mail account, try these steps.

If you have emails that stay in your Outbox
1. Move the message from the Outbox to the Drafts folder, or delete it.
2. Open the message in the Drafts or Deleted Items folder, then select Send again.

If you can't send or receive mail
1. Make sure you can send and receive email from iCloud.com and your iPhone.
2. Close Outlook.
3. Sign out of iCloud for Windows, then sign back in.
4. Restart Outlook.

If you still can't send or receive mail:
- Get more help with Outlook
- Contact Apple Support

If you want iCloud Mail as your default account for sending mail
You can change your Outlook settings so that emails are automatically sent from your iCloud Mail account. To make iCloud Mail the default account, follow these steps in Outlook 2010 or later:

1. Go to File > Account Settings.
2. On the Info tab, select Account Settings.
3. Choose your iCloud Mail account from the list, then select Set as Default. If you can't select Set as Default, then your iCloud Mail account is already the default account.


For some additional help with adding your iCloud email account to Outlook, check out the steps from this Microsoft Support resource: Add an iCloud email account to Outlook


If still having issues after going through the steps above, we'd recommend reaching out to Outlooks support directly here: Microsoft Office Help


Cheers!


1 reply
Question marked as Top-ranking reply

Aug 18, 2022 2:43 PM in response to north4

Hey there north4,


Thanks for reaching out to the Apple Support Communities. To get started, check out the steps listed below from the following resource that can help with troubleshooting adding your iCloud account to Outlook: If you can’t add iCloud Mail, Contacts, or Calendars to Outlook - Apple Support


Things to check first
1. Check that your PC meets the iCloud system requirements and is connected to the internet.
2. Download iCloud for Windows and sign in with your Apple ID. If you have multiple Apple IDs that you use with iCloud, check that you're logged in to iCloud for Windows with the same account that you use on your other devices. 
3. Check the System Status page for any known issues affecting iCloud Mail, Contacts, or Calendars.
4. Make sure that the date and time settings on your PC are correct.
5. Make copies of the information you store in iCloud.

iCloud Mail
If you need help setting up or sending mail from your iCloud Mail account, try these steps.

If you have emails that stay in your Outbox
1. Move the message from the Outbox to the Drafts folder, or delete it.
2. Open the message in the Drafts or Deleted Items folder, then select Send again.

If you can't send or receive mail
1. Make sure you can send and receive email from iCloud.com and your iPhone.
2. Close Outlook.
3. Sign out of iCloud for Windows, then sign back in.
4. Restart Outlook.

If you still can't send or receive mail:
- Get more help with Outlook
- Contact Apple Support

If you want iCloud Mail as your default account for sending mail
You can change your Outlook settings so that emails are automatically sent from your iCloud Mail account. To make iCloud Mail the default account, follow these steps in Outlook 2010 or later:

1. Go to File > Account Settings.
2. On the Info tab, select Account Settings.
3. Choose your iCloud Mail account from the list, then select Set as Default. If you can't select Set as Default, then your iCloud Mail account is already the default account.


For some additional help with adding your iCloud email account to Outlook, check out the steps from this Microsoft Support resource: Add an iCloud email account to Outlook


If still having issues after going through the steps above, we'd recommend reaching out to Outlooks support directly here: Microsoft Office Help


Cheers!


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can't add icloud email to Outlook

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