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Level 1

4 points

Why is my service not working

Had a new screen installed and my data will not work unless I am connected to WiFi

iPhone 13, iOS 15

Posted on Aug 17, 2022 4:22 PM

Top-ranking reply

Level 9

67,036 points

Posted on Aug 17, 2022 4:29 PM

Who installed it? If it was Apple, take it back and let them know, they will make it right.

If it was a third party repair shop, they may have damaged something when they replaced the screen. Take it back and ask them to repair it correctly.

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