Unable to set up bellsouth.net email on my new MacBook Air

Try adding the account while bootsed into Safe Mode according to How to use safe mode on your Mac and to see if you can. Then reboot normally.

NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files

anneliesdcg wrote:

Hi, I am trying to install my bellsouth.net email on my new MacBook Air using Monterey version 12.5.1.

Nothing seems to work!

Did you follow these instructions: Add an email account to Mail on your Mac - Apple Support

Where does it fail?

What error message do you get?

Make sure that you know your correct email and password. Often after it is setup, you often forget how the password is stored as it is automatically provided. Passwords are case sensitive and make sure there is not a space on either side of the password. Use the provider's instructions for a Mac and Carefully follow them.

Didn't Yahoo buy bellsouth? I think that is where your problem is. Unless you have a Yahoo address, you probably cannot set it up as a yahoo account, so going to bellsouth is most likely the best way to start.

The hosts will be removing your image - it contains personal info and that is not safe ina public online forum.