Billing

i brought nitro and it said it failed but I didn’t get my money back or I didn’t get nitro and I’ve been trying to find out what’s the problem is I need the money for the nitro but it’s the thing that it says i didn’t make a purchase but I just didn’t get my money back at all

iPhone XS, iOS 15

Posted on Aug 18, 2022 6:25 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 18, 2022 6:52 AM

Hey Stephk109,


You can request a refund on your recent purchase. All requests are carried out within 48 hours.

https://reportaproblem.apple.com/


    For more details, follow this article -

Request a refund for apps or content that you bought from Apple - Apple Support.


If you need further assistance regarding billing, my advice is to contact the Apple Billing Department directly.

Subscriptions and Billing - Official Apple Support

--

Stay safe & have a great day.

Eric

1 reply
Question marked as Top-ranking reply

Aug 18, 2022 6:52 AM in response to Stephk109

Hey Stephk109,


You can request a refund on your recent purchase. All requests are carried out within 48 hours.

https://reportaproblem.apple.com/


    For more details, follow this article -

Request a refund for apps or content that you bought from Apple - Apple Support.


If you need further assistance regarding billing, my advice is to contact the Apple Billing Department directly.

Subscriptions and Billing - Official Apple Support

--

Stay safe & have a great day.

Eric

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Billing

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