iCloud documents disappeared
Hi,
My iCloud documents were automatically deleted/disappeared. Is there a way to get my missing documents back?
Thanks
Hi,
My iCloud documents were automatically deleted/disappeared. Is there a way to get my missing documents back?
Thanks
If all had disappeared then you could check that iCloud Drive is still turned on in Settings, [your name], iCloud
If only some of the documents disappeared then unless you have more than one iCloud account I don't see how they can be recovered if they were deleted.
Check Settings, [your name], iCloud, Manage Storage to see if your plan still what you thought it was. ie your payment card is still valid.
Sign into iCloud.com in a browser in a computer or ipad and check there.
Recover deleted files on iCloud.com – Apple Support (UK)
If all had disappeared then you could check that iCloud Drive is still turned on in Settings, [your name], iCloud
If only some of the documents disappeared then unless you have more than one iCloud account I don't see how they can be recovered if they were deleted.
Check Settings, [your name], iCloud, Manage Storage to see if your plan still what you thought it was. ie your payment card is still valid.
Sign into iCloud.com in a browser in a computer or ipad and check there.
Recover deleted files on iCloud.com – Apple Support (UK)
Data cannot spontaneously disappear from iCloud drive
I want to make sure you reach the right team for help with your iphone. I recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here
Contact - Official Apple Support
or phone numbers
Contact Apple for support and service - Apple Support
Apple debits my account every month. Last payment was 05 August 2022. Hence, my card is valid.
Why would my files just magically disappear. This is unacceptable, I pay for good service. I see many people complaining about the same issue.
Is there an Apple support email address that you can send to me? I would like to contact someone directly working at Apple to assist with this issue.
Thank you
Firstly which type of document? Documents in iCloud Drive, or Notes, reminders, Calendar etc?
Secondly, all documents or just some?
Pdf, mp3, jpg, word etc. majority of my documents disappeared. I had +- 100GB of documents but now I’m only have +- 20GB
Documents in my iCloud Drive disappeared.
iCloud documents disappeared