I can't hard reset my iPhone 13

My iPhone 13 is brand new barely had it 2 months…my screen is froze an I can not hard reset it…it won’t even allow me to swipe the off button on the phone off


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iPhone 13

Posted on Aug 18, 2022 3:46 PM

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Question marked as Top-ranking reply

Posted on Aug 18, 2022 3:49 PM

Try these steps to force restart your iPhone to see if that helps


On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.

  4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
  5. If your phone still doesn't turn on, contact Apple Support.


1 reply
Question marked as Top-ranking reply

Aug 18, 2022 3:49 PM in response to dyna194

Try these steps to force restart your iPhone to see if that helps


On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.

  4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
  5. If your phone still doesn't turn on, contact Apple Support.


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I can't hard reset my iPhone 13

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