When will you fix Messages on M1 iMac's running Monterey?

JnSD wrote:

No...neither of those are installed. I barely have installed anything since the machine is like a week old. Only thing I've installed is the new version of Microsoft Office for Mac (Word, Excel, Powerpoint)....and a couple design programs from the Apple Store like Seashore, Fotor Photo Editor, Vectornator, PDF Professional. Thats all. And I made sure they're all M1 native programs. None are using that Rosetta thing. For browsers I use Google Chrome and Firefox. But I use Chrome as my default browser.

Boot in safe mode -- is the undesired behavior still there.

Also, examine your mouse, keyboard, trackpad etc. settings. Is right-click enabled? On conversations in Messages, right-click brings up a contextual menu that shows an option to delete conversation. Instead of right-click you can try Control-click. Or Messages => File menu, select Delete Conversation ...

To check other use of contextual menu with your Mac, keyboard, mouse etc., create a dummy folder somewhere, then right-click on it, can you select "Move to trash" and does it work?

Either something is wrong with your configuration, or you have uncovered a bug that only presents itself very rarely. Might still be a bug.

When you first set up your Mac, did you run the Migration Assistant or Setup Assistant to bring over files, emails, settings, etc. from before? Or did you copy files manually? Are you running as a normal Administrator privileged user?

Suggest you run Etrecheck and post output here, as recommended by P. Philips, who has experience interpreting the output. Etrecheck is open source -- the provider has nothing to hide, it's widely used, you can even inspect the source code if you want. You can also inspect the output before posting it (use the Additional text button below), there is nothing there that can identify you in any way. Without the Etrecheck output, there is almost no information for readers of these Discussions to go by to troubleshoot or diagnose.

Sorry you are experiencing this. Do you have Message and iMessage activated in iCloud? If so, then this sounds like possibly an subtle iCloud permissions type problem and that would be above my level of experience. Do you have other devices also seeing text messages and iMessages in your iCloud account? Do those devices work properly where the problematic Mac does not? When a message or conversation is deleted on another device does it get deleted from the problem Mac also (it should)?

If your devices are all using iCloud for messages, you could always try logging out of your Apple ID on all devices, and shut them all down. Then start them up one at a time and relog in to your Apple ID account on each one.

JnSD wrote:

Doesn't work for me. Right clicking, swiping or from the menu. The only thing that works for me is selecting each sentence in a conversation and deleting that line.

Do you have an M1 iMac 2021 running anything Monterey 12.4 to 12.5.1?

Makes no sense why I've gone through two new iMacs and I didn't transfer ANY information from one iMac to the other. No migration assistant or anything for either computer. I purposely wanted a fresh machine with fresh software....and it made no difference.

My wife's computer is a 2021 iMac 24-inch M1. Right clicking, or alternatively Control-clicking, brings up a menu for the conversation that includes a delete option. Same thing for the individual messages (which can be multiple sentence messages).

Maybe boot into safe mode to see if the behavior is still there.

JnSD wrote:

Exactly. I can swipe just like you show in your image. I select the red box with the trash can icon but my message still remains. So the function to delete a message on the messages app on the iMac is there...but MY computer doesn't delete the message.

So, if Apple designed the message app (by design) not to delete messages on the iMac Monterey...why would they have an option that doesn't work? Thus, a FIX is required.

I'm not exactly sure what we're discussing here. We both are agreeing that deleting messages in Monterey on M1 iMacs doesn't work.

Your computer is not behaving like any I have seen. We have four here on Monterey, one is an M1, and I see scores at work (on Monterey, most are M1 machines). This leads me to believe that you are configuring your Macs in a way that interferes with normal operation. P. Philips' advice is the best: Etrecheck, which will hopefully reveal what is installed that could be causing this.

The earlier posting, where the illustration image of " Swipe from Right to Left " was performed on M1 MBA.

I am now back on M1Mac Mini and completed the Delete of that specific Conversation appearing in that specific supplied image using the Apple Magic Mouse 2 and Apple Keyboard 2.

This information tends to support the idea of some Third Party Software on the problematic machine of the user is lightly the source of the computer issue. This is predicated on there not being some Hardware Issue or another agenda at play

Any Third Party Applications that will interfere with the normal operation of the OS,  is an invitation for disaster and comprising the Operating System

Certain Applications maybe available on the Apple Apps Store - this only means the Developer is prepared to pay Apple a portion on each sale. What the Application may do to the computer is up to the User to check this out before purchase

Any of the below should be removed as per Developers Instructions

This will include CleanMyMac ,

MacKeeper,

Any of these sound familiar or are installed on the machine ?

If so, suggest taking a moment to read some of the many posting specific to both applications and arrive at your own conclusion.

EDITED

Thank you for the quick reply 😁

Sorry but it does function as per Apple Design since Monterey 12.0.1 on Both M1 Apple Computer I own.

So, guess I am saying I can not Duplicate the issue appearing on your machine(s)

If you are willing to use the suggested Application in below, we may be able to get a handle on where the issue is or at least some idea why you machine(s ) are having this issue.

Understand, we are all working Remotely from all around the world. 

Therefore, we do not have the On-Hands experience the User ( you ) has with this computer.

The next best thing for us to having a semi - actual On-Hand experience  with this computer is to follow the steps below

Download the Application Etrecheck directly from the Developer. 

The application is free or paid from added features. 

It will take a Snap Shot -  both the hardware and software.

 The Report will Not Reveal Any Personal Information. 

Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )

We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.

Q - " The only way to delete your texts is to physically delete each sentence in your conversation manually (or hold the command key and select each sentence and then hit the delete key. The only way to delete your texts is to physically delete each sentence in your conversation manually (or hold the command key and select each sentence and then hit the delete key. Then you can delete the conversation once the screen is cleared of conversation). You cant swipe right and delete conversation. You cant delete conversation from the menu. You cant even clear transcript from the menu and then delete conversation. The only way is how I described above. "

A - Yes that is very correct

A - There is No Fix required.

To parse words.

Fix implies it did work otherwise in the initial release of Monterey version 12.0.1 and in subsequent versions, it does not work.

Not the case.

This Specific Feature was and remains not offered as a Feature in any version of Monterey including, as you rightly observed , not in Monterey 12.5.1

The user can offer up Product Feedback - Apple to Apple thought, this late in the Development of Monterey, it is doubtful any new Added Features will be added.

Running M1 Mac Mini and M1 MBA both on Monterey 12.5.1 and the Feature is not present and do not expect it will be in Monterey

EDITED

Any Third Party Applications that will interfere with the normal operation of the OS,  is an invitation for disaster and comprising the Operating System

Certain Applications maybe available on the Apple Apps Store - this only means the Developer is prepared to pay Apple a portion on each sale. What the Application may do to the computer is up to the User to check this out before purchase

Any of the below should be removed as per Developers Instructions

This will include CleanMyMac ,

MacKeeper,

Any of these sound familiar or are installed on the machine ?

If so, suggest taking a moment to read some of the many posting specific to both applications and arrive at your own conclusion.

Also -- if you select the conversation (for me conversations appear in a left-side bar/window), then under the File menu in Messages, there is a Delete conversation ... option which immediately deletes the entire conversation with one click.