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aaliyah194 Author

Level 1

5 points

Face id

Why doesn’t my Face ID work all of a sudden on my iPhone 13 pro max, I tried resetting it, new update, and the ringer is on too but still keep saying ‘ iphone lower’ ‘iPhone higher’

iPhone 13 Pro Max

Posted on Aug 19, 2022 5:24 AM

Top-ranking reply

Smilin-Brian

Level 9

56,161 points

Posted on Aug 19, 2022 6:56 AM

Follow these steps, testing after each step:

If that didn’t work and there were no error messages, then get live expert assistance by contacting Customer Support by phone or chat:

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Face id

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