Mail count - badge not in the settings

Hello, I have IPhone 12 Pro, IOS 15.6 and I do not have the possibility to turn on badges for Mail App. This option is missing. Email account is gmail one.

i have checked everything and tried all options I found on the internet and on your support pages and I am just missing this option in settings.

thank you

regards

V.

Posted on Aug 19, 2022 6:53 AM

Reply
4 replies

Aug 20, 2022 3:20 PM in response to vladimira192

Hello vladimira192,


Thanks for posting in the Apple Support Communities.


iOS 15.6.1 was released a few days ago, so let's go ahead and install that to see if this remains. Be sure to complete a backup prior to installing, and use the following steps if you need assistance: Update your iPhone, iPad, or iPod touch - Apple Support


Update your iPhone, iPad, or iPod touch wirelessly

1. Back up your device using iCloud or your computer.

2. Plug your device into power and connect to the internet with Wi-Fi.

3. Go to Settings > General, then tap Software Update.

4. If you see two software update options available, choose the one that you want to install.

5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.



To further troubleshoot if the issue persists, test restart your iPhone and after removing any installed profiles:



Reach out to Apple Support directly if the issue remains:


Contact Apple for support and service - Apple Support


Kind regards.

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Mail count - badge not in the settings

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