I updated my iPhone 13 to IOS 15.6.1 today. All of my facial recognition started failing. Even the one for the lock on the phone itself. Settings for it seemed to be intact. Went to reset and set it all up again. But step 1 is to put your face in the box. It could not recognize there was a face in the box no matter what I did. Is this a known issue?
iPhone 13 Pro
Thanks for reaching out, ConcernedAppler2.
It sounds like you're having some issues with Face ID. We can help.
Go ahead and try these steps first, If Face ID isn't working on your iPhone or iPad Pro:
Give those a try, and see if there is any improvement.
Take care.
I was able to resolve my issue. Three times I went thru the process. Confirmed settings were all good. Tried to set it up. Well lit environment with my face in the box, very clearly. Moved camera closer and further away. It could not detect that there was a face in the box. On the third try, it worked. No idea why.
IOS 15.6.1 facial recognition failing
