I have just installed the latest Apple security update. My phone has a screen saying my phone has been updated to IOS 15.6.1 but when I click the OK button nothing happens. My phone will not do anything as this box is just stuck there.

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Level 1

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I have just installed the latest Apple security update. My phone has a screen saying my phone has been updated to IOS 15.6.1 but when I click the OK button nothing happens. My phone will not do anything as this box is just stuck there.

I have just installed the latest security update on my phone but I am stuck with the screen saying My phone has been updated. I cannot get the OK button to work. So my phone appears jammed. Please can someone help

Posted on Aug 19, 2022 1:36 PM

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Answer 1

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ChrisJ4203

Level 10

230,479 points

Aug 19, 2022 1:50 PM in response to Hoards

Force Restart the iPhone. Force restart iPhone - Apple Support

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Answer 2

Aug 20, 2022 12:57 PM in response to Hoards

I installed it too but my screen is frozen and not responding to me touching it.

The hard reset won't work on mine so will have to get a screen replacement

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Answer 3

Aug 20, 2022 1:17 PM in response to hazel_hall96

ignore that. Hadn't properly followed the instructions to hard reset

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I have just installed the latest Apple security update. My phone has a screen saying my phone has been updated to IOS 15.6.1 but when I click the OK button nothing happens. My phone will not do anything as this box is just stuck there.

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