I cannot install any application in Germany

Hello. I need your help. Five months ago I moved from Ukraine to Germany, since then I cannot install any application in Germany. I constantly write that it is impossible to do this in the higher region. I'm trying to enter an address, a phone number, but there is a problem with the card, I have a debit card and I don't understand how to enter its number and cvv. maybe the reason is something else. please help me figure it out


[Re-Titled by Moderator]

iPhone 8, iOS 14

Posted on Aug 19, 2022 1:57 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2022 3:51 PM

See -> Change your Apple ID country or region

Change your Apple ID country or region - Apple Support (KW)

⤵️

What to do before you change your country or region


⤵️

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)

1.

If you have less store credit than the cost of a single item, contact Apple Support, they will help you clear your balance.

 

2.

If you have Apple ID balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address.


You need to have a debit / credit card issued by a bank in Germany.

You need to have a billing address in Germany.

Cancel the subscription:

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If you want to cancel a subscription from Apple - Apple Support 


Get more help: Germany

Call direct to -> 0800 6645 451


Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.

You can’t merge multiple Apple ID accounts.

 


I have a debit card and I don't understand how to enter its number and cvv.

Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


1 reply
Question marked as Top-ranking reply

Aug 19, 2022 3:51 PM in response to OlenaVietrova

See -> Change your Apple ID country or region

Change your Apple ID country or region - Apple Support (KW)

⤵️

What to do before you change your country or region


⤵️

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)

1.

If you have less store credit than the cost of a single item, contact Apple Support, they will help you clear your balance.

 

2.

If you have Apple ID balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address.


You need to have a debit / credit card issued by a bank in Germany.

You need to have a billing address in Germany.

Cancel the subscription:

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If you want to cancel a subscription from Apple - Apple Support 


Get more help: Germany

Call direct to -> 0800 6645 451


Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.

You can’t merge multiple Apple ID accounts.

 


I have a debit card and I don't understand how to enter its number and cvv.

Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I cannot install any application in Germany

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.