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Card on file but it will not let me purchase a free app

Trying to get a app it ask for payment repeatedly. Note it’s a free app I have debit and a major cc in my apple wallet.

Posted on Aug 19, 2022 5:39 PM

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Question marked as Top-ranking reply

Posted on Aug 19, 2022 5:48 PM

Contact Apple Support. Use the Get Support link in the upper right of this webpage.


They have access to your Apple ID and the other details here, where we (other users, like you) do not.

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Card on file but it will not let me purchase a free app

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