Ipad is stuck in start up loop. I tried using ITunes to update and/or restore. I get a unknown error (4000) Is there a fix for this? Besides buying a 3rd party recovery program?
iPad, iOS 10
Greetings Shadowman2531,
It sounds as though your iPad is continuously restarting. You're on the right track with wanting to use iTunes on your computer to update iPadOS and rule out software related issues. To confirm, have you tried placing your iPad in to recovery mode to complete the update? If not, those steps are listed in the section titled "Put your iPad in recovery mode and set it up again" of the following article. In step 3, you'll find different steps for placing your iPad in to recovery mode, make sure you follow the steps for your iPad model.
If you can't update or restore your iPad
If you're getting the error 4000 when attempting to update iPadOS while in recover mode, you'll find the following article helpful in reaching a resolution.
If you see an error when you update or restore your iPhone, iPad, or iPod
If you continue having issues after those steps, try the steps outlined in the article below. While the article references different error messages, the steps can still be helpful.
If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch
Let us know how that goes!
Greetings Shadowman2531,
It sounds as though your iPad is continuously restarting. You're on the right track with wanting to use iTunes on your computer to update iPadOS and rule out software related issues. To confirm, have you tried placing your iPad in to recovery mode to complete the update? If not, those steps are listed in the section titled "Put your iPad in recovery mode and set it up again" of the following article. In step 3, you'll find different steps for placing your iPad in to recovery mode, make sure you follow the steps for your iPad model.
If you can't update or restore your iPad
If you're getting the error 4000 when attempting to update iPadOS while in recover mode, you'll find the following article helpful in reaching a resolution.
If you see an error when you update or restore your iPhone, iPad, or iPod
If you continue having issues after those steps, try the steps outlined in the article below. While the article references different error messages, the steps can still be helpful.
If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch
Let us know how that goes!
This support page makes reference to 4000-series errors:
If you see error 9, 4005, 4013 or 4014 when you restore your iOS device – Apple Support
Whilst Error #4000 is not explicitly listed in this support page, Apple Support are known to recommend that you follow these steps when troubleshooting this error - prior to seeking further assistance from Apple Support.
Apple Support can be contacted directly using the Contact Support link at top-right of this page - or by using the excellent Apple Support App. If the App is not already installed, it can be downloaded from the App Store:
Ipad is stuck in start up loop. I tried using ITunes to update and/or restore. I get a unknown error (4000) Is there a fix for this? Besides buying a 3rd party recovery program?
