Ipad

Hello Redkitty028,

The first thing we suggest is to be sure the iPad is backed up: How to back up your iPhone, iPad, and iPod touch with iCloud - Apple Support

Once everything on the iPad is backed up, we would suggest reinstalling iPadOS. This process should not affect the data on the iPad, but we do always recommend having a backup.

Follow these steps to install a fresh copy of iPadOS:

1. Make sure that your Mac is up to date. If you're using iTunes, make sure you have the latest version of iTunes. 

2. On a Mac with macOS Catalina or later, open Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. If iTunes is already open, close it, then open it again. Find out which macOS your Mac is using.

3. Keep your device connected and wait until the recovery mode screen appears:

• iPhone 8 or later, including iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then, press and hold the side button until you see the recovery mode screen.

• iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold the top (or side) and volume down buttons at the same time. Keep holding them until you see the recovery mode screen.

• iPhone 6s or earlier, including iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the Home and the top (or side) buttons at the same time. Keep holding them until you see the recovery mode screen.

4. Locate your device on your computer. When you see the option to Restore or Update, choose Update. Your computer will try to reinstall the software without erasing your data. Wait while your computer downloads the software for your device. If the download takes more than 15 minutes and your device exits the recovery mode screen, let the download finish, then repeat step 3.

5. After the Update or Restore completes, set up your device.

These can be found at If you can't update or restore your iPhone or iPod touch - Apple Support

Have a good day.