icloud

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Level 1

4 points

icloud

Hello,

I have a problem with my new iphone with the previous owner's icloud on, so is there any way I can contact the original owner to solve my problem by removing my iphone from their account.

Posted on Aug 20, 2022 10:33 AM

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Answer 1

Best reply

muguy

Level 9

76,699 points

Aug 20, 2022 10:38 AM in response to Walid-

You'll need to contact whomever you purchased the device from, only they can unlock it.

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Answer 2

Walid- Author

Level 1

4 points

Aug 20, 2022 10:45 AM in response to muguy

Is there any way you can supply me with his info? so I can contact him due to the fact that I haven't met him in my life

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Answer 3

muguy

Level 9

76,699 points

Aug 20, 2022 10:53 AM in response to Walid-

This is a user forum. However, Apple will not provide contact info. Return the device or recycle it responsibly; it will never work for you.

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