Family Sharing
I received 3 months free of apple TV after purchasing a Mac. It gives the option for family sharing on my phone. but My family members can't join up. nothing happens when they click the link. Any tips?
iPhone 5, iOS 10
Question marked as
Best reply
These articles all refer to Family Sharing with Apple TV. Make sure you're doing everything as instructed:
Library in the Apple TV app - Apple Support
Subscribe to Apple TV channels in the Apple TV app - Apple Support
Sometimes it helps to have the devices involved take a fresh look at settings:
- Try signing out of accounts and back in again.
- Restarting is a simple step that can resolve many unexpected behaviors.
If a problem persists, particularly over several days, try contacting Apple for assistance:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
"See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support