Monterey 12.5.1 Update

After MacOS 12.5.1 Monterey Update, sending and receiving emails by Microsoft Outlook is not possible. Settings unchanged and correct.

Also lost thousands of files, fortunately most recovered from TimeMachine and OneDrive.

Terrible experience and time waste.

MacBook Pro 13″, macOS 12.5

Posted on Aug 20, 2022 8:11 PM

Reply
2 replies

Aug 21, 2022 6:51 PM in response to leroydouglas

Thank you.

Solved the Outlook problem by creating a new email account with a different name, moving all email files across to it, then deleting the corrupted account, and creating a new account with my original email name, moving the files across once again and everything is now working correctly.

Still, I lost many documents and files by upgrading the OS - for the first time ever in 40 years as an Apple computer user.

Aug 21, 2022 7:34 AM in response to captec

captec wrote:

After MacOS 12.5.1 Monterey Update, sending and receiving emails by Microsoft Outlook is not possible. Settings unchanged and correct.
Also lost thousands of files, fortunately most recovered from TimeMachine and OneDrive.
Terrible experience and time waste.



for your third party issues— if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/Updates


Microsoft Corporation/Customer service

1 (800) 642-7676


Microsoft support is very responsive and helpful.

https://support.microsoft.com


Ask the Microsoft Community

https://answers.microsoft.com/



you can submit your Apple Feedback here: Product Feedback - Apple




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