My Skip Bo game that I just downloaded keeps freezing up. I’ve tried everything, closing it out, deleting the game, and downloading it from the cloud. This is on my iPad Pro which has plenty of memory. Any suggestions?
iPad Pro, iPadOS 15
Hello Retiree2009,
If this app is the only thing on the iPad that is having an issue, then the steps you have already taken align with these steps found at If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support:
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
The last step on that page is to contact the app developer. Here is how: How to contact an app developer - Apple Support
Have a good day.
Hello Retiree2009,
If this app is the only thing on the iPad that is having an issue, then the steps you have already taken align with these steps found at If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support:
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
The last step on that page is to contact the app developer. Here is how: How to contact an app developer - Apple Support
Have a good day.
Game of Skip Bo
