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amount of 29,99 USD tryied to be off my cart since 20.08.22; on the apple support in the subscriptions and purchase history there is no transaction like i have in my bank account from apple; in the support site i can’t find a solution, according can’t find a way how to write a letter to support.
iPhone XR, iOS 15
on the apple support in the subscriptions and purchase history there is no transaction like i have in my bank account from apple;
Are you sure?, check again, see the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
If you see an unexpected charge
You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.
*You must request the refund within the refund period. Refunds are not guaranteed. For more information, see the Terms & Conditions.
❗️ Identify legitimate emails from the App Store or iTunes Store
Identify legitimate emails from the App Store or iTunes Store - Apple Support
If the invoice is NOT from Apple, contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.
Depending on your bank, they can collect the amount back within 30 days.
Also report to the police.
on the apple support in the subscriptions and purchase history there is no transaction like i have in my bank account from apple;
Are you sure?, check again, see the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
If you see an unexpected charge
You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.
*You must request the refund within the refund period. Refunds are not guaranteed. For more information, see the Terms & Conditions.
❗️ Identify legitimate emails from the App Store or iTunes Store
Identify legitimate emails from the App Store or iTunes Store - Apple Support
If the invoice is NOT from Apple, contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.
Depending on your bank, they can collect the amount back within 30 days.
Also report to the police.
unknown purchase
