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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Danijelis wrote:
Hello, I bought a second-hand MacBook Pro (Retina, 13-inch, Early 2015). After updating to the latest MacOS, the system prompts me to log in to remote access, but I don't have the access data.
The login process is in the process of completing the MacOS installation and won't let me go. I tried downgrading to MacOS Sierra and checked remote access in settings but remote access is turned off. Can someone help me1. ? thank you very much
data:image/png;base64,
Does not sound like this mac was properly prepared for resale...
What to do before you sell, give away, or trade in your Mac
You can try Internet Recovery—
Use macOS Recovery on an Intel-based Mac - Apple Support
if no change—I would return it or you battle may never resolve.
Danijelis wrote:
Hello, I bought a second-hand MacBook Pro (Retina, 13-inch, Early 2015). After updating to the latest MacOS, the system prompts me to log in to remote access, but I don't have the access data.
The login process is in the process of completing the MacOS installation and won't let me go. I tried downgrading to MacOS Sierra and checked remote access in settings but remote access is turned off. Can someone help me1. ? thank you very much
data:image/png;base64,
Does not sound like this mac was properly prepared for resale...
What to do before you sell, give away, or trade in your Mac
You can try Internet Recovery—
Use macOS Recovery on an Intel-based Mac - Apple Support
if no change—I would return it or you battle may never resolve.
Remote control
