how to update the cellular issue?

how to update my iphone 5s? i can’t make this call or text..

iPhone 5s, iOS 12

Posted on Aug 21, 2022 7:31 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2022 8:15 AM

There may not be an update for your iPhone5s. To check, select Settings > General > Software Update. the resulting page will identify which version you are on and if an update is available, it will prompt you to do so.


Another thing to check … Open Settings > Cellular Data. When On, it will identify your carrier and plan. To refresh this information and link to the nearest towers, turn Cellular Data Off. Wait several minutes, then turn it back on.


Hopefully this will help.

1 reply
Question marked as Top-ranking reply

Aug 21, 2022 8:15 AM in response to reine48

There may not be an update for your iPhone5s. To check, select Settings > General > Software Update. the resulting page will identify which version you are on and if an update is available, it will prompt you to do so.


Another thing to check … Open Settings > Cellular Data. When On, it will identify your carrier and plan. To refresh this information and link to the nearest towers, turn Cellular Data Off. Wait several minutes, then turn it back on.


Hopefully this will help.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how to update the cellular issue?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.