Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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Please help me access my accounts

I can’t access my accounts on my iPhone I need help please

Posted on Aug 21, 2022 1:00 PM

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Question marked as Best reply

Posted on Aug 21, 2022 1:41 PM

Try signing out of the App Store/iTunes, restart, and then sign back in. Check the updates to see if the apps requiring an update are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your current Apple ID if desired. You may have to restart before you can download the app again.  If the apps are in your Purchases History, contact iTunes Support. 


Purchase History Review  *


See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call   -       


If necessary, try Twitter


Apple on Twitter   -    


Messages chat with Apple    



3 replies
Question marked as Best reply

Aug 21, 2022 1:41 PM in response to Idkmai1985

Try signing out of the App Store/iTunes, restart, and then sign back in. Check the updates to see if the apps requiring an update are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your current Apple ID if desired. You may have to restart before you can download the app again.  If the apps are in your Purchases History, contact iTunes Support. 


Purchase History Review  *


See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call   -       


If necessary, try Twitter


Apple on Twitter   -    


Messages chat with Apple    



Please help me access my accounts

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