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Unable to change Country/Region to add a new Payment Information to my Apple ID

I am unable to change my Apple ID country to add a new Payment Information because I have $0.14 on my account that I am not able to spend. I tried downloading Apple Support app to talk to a person to assist, but apparently this is not available in my country. I am trying to figure this out for over an hour to pay for my Apple Music subscription. I don't know why Apple tries to complicate this process. Incredibly frustrated.


Is there any way to solve this?

MacBook Pro 13″, macOS 12.3

Posted on Aug 21, 2022 3:42 PM

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Posted on Aug 21, 2022 5:15 PM

If necessary, try Twitter or Messages.


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


Apple on Twitter


Messages chat with Apple

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Unable to change Country/Region to add a new Payment Information to my Apple ID

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