The AppleCare Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The AppleCare Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I bought a macbook pro 2020 intel version and when I try to set it up, it says I need the apple id and password of the owner before me. I don’t know what to do and the seller isn’t answering me back. Anyway to bypass this?
It seems TheLittles may be correct. Try to return it, but I wouldn't be too optimistic.
Here's an excellent article on the subject - The All Too Common SAD Reality of Buying … - Apple Community
ISoProNoob Said:
"MacOS assistance: I bought a macbook pro 2020 intel version and when I try to set it up, it says I need the apple id and password of the owner before me. I don’t know what to do and the seller isn’t answering me back. Anyway to bypass this?"
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Seems you've been scammed, though a full assumption on my part.
Avoiding a Scam Sale:
Next time you go about purchasing a used device, instruct the user to youse this site, including the iCloud logout: What to do Before you Sell, Give Away, or Trade In your Mac - Apple Support. The seller should have known better. Prior to hand in the money, request that they let you log into your Apple ID on it. If the sell decides to disabide by those rules you've set forth, then do not proceed with the transaction.
MacOS assistance
